Transport

Volunteering in Health offer a transport service for medical appointments, which is run by our fantastic team of volunteer drivers.  Our drivers use their own cars, or our wheelchair-accessible vehicle to ensure that you get to your appointment comfortably and on time.  Attending any medical appointment can be worrying for anyone, so by making the transport aspect as simple as possible, we aim to reduce any additional and unnecessary concerns.

How does it work?

As soon as you know when your appointment will be, please ring the office on 01626 771695, giving as much information as possible.  We need to know the date and time of your appointment, where it is and how long you expect it to last (if possible).  We also need your name, address, and contact phone number.  We also need to know which Doctors Surgery you are with, and anything else that you think is relevant, for example, if a friend or relative will be travelling with you, if you use a walking frame, are hard of hearing, or if parking or access to your home is difficult.  At this point we will inform you how much your journey will cost – our tariffs cover the cost of the driver’s petrol and our telephone costs.

We will then work to allocate one of our volunteer drivers for you.  We usually arrange this about a week before your appointment and will telephone you to let you know who your driver will be.

The day before your appointment, your driver will contact you to introduce themselves and arrange what time they will collect you.

On the day, the driver will collect you at the agreed time, and take you to your appointment.  They will wait with you (unless agreed otherwise) until the end of your appointment, and then take you home.  If you are on certain benefits, you may be able to claim back the cost of your journey from the hospital.  Please telephone the office for more information.

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Become a Volunteer Driver

We are always looking for new drivers to join our team.  Please telephone our Transport Co-ordinator on 01626 771695 for more information.

With thanks to

Mannor Garage Ltd, Teignmouth 01626 776886

for sponsoring and servicing our wheelchair-accessible vehicle.

 

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